Shipping policy

C&C Retro Games ships to addresses in the United States and Canada.

Processing time

Orders are processed within 1–2 business days (Monday to Friday, excluding US holidays). Delivery times below start once your order has shipped.

Shipping rates and delivery times

Destination	Method	Delivery time	Cost
United States	Standard	3–5 business days	$8.00 USD, free on orders of $70 USD or more
Canada	Standard	Shown at checkout	$8.00 USD, free on orders of $70 USD or more

Your shipping options and the total cost are shown at checkout before you pay.

Orders to Canada

Orders shipped to Canada may be subject to import duties and taxes charged by Canadian customs, which are the customer's responsibility unless shown as included at checkout.

Tracking

When your order ships, we email you a tracking number so you can follow your package.

Address accuracy

Please check your shipping address at checkout. If you spot a mistake, email us as soon as possible and we will try to update it before the order ships. We can't redirect a package once it is with the carrier.

Lost, late or damaged packages

If tracking hasn't updated for 7 days, or your order arrives damaged, email support@candcretrogames.com with your order number (and photos if it's damaged). We will work with the carrier and send a replacement or refund. See our Return and Refund Policy for details.

Taxes

Sales tax is calculated at checkout based on your shipping address where required by law.